Help Centre
I cannot login, My Account is Not Verified
To verify your email, please follow these steps: A verification email will be sent to the email address you provided during registration. Open your email inbox and find the verification [...]
What should I do If I suspect someone accessed my account?
While it is ultimately your responsibility to keep your login information secure, our Customer Support Team can provide assistance by notifying you of the most recent activities carried out on [...]
My Account got Blocked after several failed attempts
If you have received an email indicating that your account has been blocked due to three unsuccessful login attempts, you may reset your password by using the "Forgot password?" button [...]
My Reset Password link has expired
The password reset link will remain valid for 24 hours. In case the link fails to work, you can attempt the following measures: Delete all National Lottery emails from your [...]
I didn’t receive an e-mail with the reset password link
If you haven't received an email with instructions to reset your https//lottery.mt password, please take the following steps: Check your SPAM folder and other folders in your inbox. Sometimes emails [...]
How to Change my Password?
If you want to change your https://lottery.mt password, please follow the instructions provided below: Click on the "Forgot password?" button. Enter the email address you used to register with us. [...]
Can I Login from abroad?
To play or access your account on https://lottery.mt, it is a requirement that you are a resident of Malta. Additionally, please note that logging in to your account is only [...]
I Forgot my Password
If you have forgotten the password for your National Lottery account, follow these steps: Click on the "Forgot password?" option. Enter the email address that you used to register with [...]