Help Centre

Why am I unable to Activate my account?

If you are unable to activate your account, it may be because the activation link you are using has already expired or has already been used. As a result, the platform is unable to complete the activation process and your user status is invalid.

To resolve this issue, we suggest that you try the activation process again by following the appropriate steps provided by the platform. This may involve requesting a new activation link or using a different method to activate your account. If the issue persists, we recommend that you contact the platform’s Customer Support for assistance.

Latest update: March 27, 2023