Help Centre

When will the winnings be paid into the account?

Winnings will be automatically paid into the customer’s account as soon as reasonably practicable after the draw proceeds are settled.

Once the draw has taken place and the results have been confirmed, any winnings resulting from the customer’s wager will be credited automatically to their account. The payout process may take some time to complete, depending on the specific lottery game, but the payout will be processed as soon as reasonably practicable. The time frame for crediting the winnings to the customer’s account may vary depending on the payment method and any relevant regulations.

In some cases, customers may need to provide additional documentation or verification before they can receive their winnings. However, once the winnings are credited to the customer’s account, they can withdraw the funds or use them to place further wagers.

Latest update: March 23, 2023