Help Centre

What is Bonus Forfeit / Cancel option?

If you engage in online gambling or betting, bonus forfeit refers to the loss of any bonus funds or winnings that you may have accumulated through the use of such funds. When you receive bonus funds from our platform, it is important to note that there may be certain terms and conditions attached to their use, such as wagering requirements or time limits. If you fail to meet these requirements or violate the platform’s policies, your bonus funds and any associated winnings may be forfeited.

This means that you will no longer have access to the bonus funds and any winnings you may have generated through their use. To avoid forfeiting your bonus funds and associated winnings, it is essential to carefully read and understand the terms and conditions associated with any bonus offers or promotions on the platform. By doing so, you can ensure that you remain in compliance with the platform’s policies and fully enjoy any bonus funds or winnings that you may earn.

Players can forfeit / cancel any active bonus on the page My Account -> Bonuses -> Active Bonuses, or by contacting Customer Service Team.

Latest update: March 27, 2023