Help Centre
How do I make a formal complaint?
In case you are not satisfied with any of our services, we strive to resolve your concerns promptly and effectively. If you wish to file a formal complaint, you can reach out to our Customer Support Team via Live Chat or E-mail.
To ensure a quick and thorough investigation, please provide the following details in your complaint:
- Full name
- Date of birth
- Home address
- Registered email address
- Mobile number
Please include all relevant information in your complaint, and our team may request additional information via email. We will carefully investigate your complaint and provide you with a response in a timely manner.
Latest update: March 23, 2023