Help Centre

How do I fund my account using Visa Card?

To fund your account with a Visa Card, please follow these simple steps:

  1. Log in to your account and click on the ‘Cashier’ tab.
  2. Select the ‘Deposit’ option.
  3. Look for the Visa Card logo and click on it to select this deposit option.
  4. Enter or select your desired deposit amount and bonus code (if applicable), then click on ‘Deposit’.
  5. Fill in the ‘Credit Card Deposit Form’ with accurate details related to your card, such as credit card number, CVV2 number, and expiration date.
  6. Click ‘Submit’ to proceed with the transaction.
  7. After submitting the form, the next screen will indicate whether the credit card transaction was successful or unsuccessful. In case of a failed transaction, you will receive an error message with the reason for failure, such as insufficient funds on the card.
  8. If the transaction is successful, you will receive a message indicating a ‘Successful Credit Card Purchase’.
  9. Close the window and return to the lobby. Your account balance should update within a couple of minutes. If your balance does not update after two minutes, try logging out and logging back in to your account.

Note that we adhere to Payment Card Industry (PCI) compliance standards for data security, and we use TLS1.2 encryption to ensure the safety and security of all data transmitted during the transaction.

Latest update: March 24, 2023