Help Centre

How can I Close My Account?

At, we offer a variety of tools to support responsible gambling, including the ability to close your account at any time.

If you need to take a short break from playing, you can use our Cool-Off feature to temporarily suspend your account for a specific period of time or you can Self Exclusion for an indefinite period of time.

If you wish to close your account permanently, you can do so by contacting our Customer Service Team via email. They will assist you with the account closure process and provide any necessary information. We take responsible gambling seriously and want to make it easy for our customers to take the necessary steps to manage their gambling behaviour.

Latest update: March 23, 2023