Help Centre

Are you helping others from gambling problems?

We take responsible gambling extremely seriously and are committed to providing support and resources to individuals who may be struggling with gambling addiction or problem gambling. Our range of tools and services includes self-exclusion, deposit limits, reality checks, and time-outs to assist customers in managing their gambling behavior.

Our customer service representatives are well-versed in Healthy Play policies and are available to offer assistance and support to anyone who may be concerned about their gambling behavior or that of a friend or family member. We also provide links to problem gambling support services and organizations that offer counseling and other resources to individuals and their families affected by problem gambling.

We firmly believe that responsible gambling is a shared responsibility, and we are dedicated to promoting safe and responsible gambling practices for all our customers.

Latest update: March 24, 2023