Help Centre

Am I able to deposit with a Credit Card and have the money back to my web wallet or bank account?

We are only able to process withdrawals to a payment method that you have used to make a deposit on our platform. This is a standard industry practice designed to prevent fraudulent activities such as money laundering.

If you have used multiple payment methods to make deposits on our platform, we will process your withdrawal to the payment method that you used to make the most recent deposit. In some cases, we may require additional verification steps to process your withdrawal to ensure that we are sending your funds to the correct payment method.

Please note that if you have used a payment method that is not available for withdrawals, such as a prepaid card or certain types of vouchers, we may require you to provide an alternative payment method to receive your funds.

Our goal is to make the withdrawal process as smooth and seamless as possible, and we are always here to help if you have any questions or concerns about the withdrawal process.

Latest update: March 23, 2023